Privacy
Your profile, device, and session data are stored only to a limited extent
Effective date and summary
Effective: October 2026, this policy shows the data collected during ek3333 Login, ek3333 APK, and ek3333 Download usage
Data protection
Access controls and separate permission levels are used
What kind of data is logged
3 types of logs are typically kept
- Account information
- Register, login, and basic records of profile settings are kept
- Device information
- Browser, operating system, and screen size are captured to detect issues
- Activity log
- Which pages have been opened, how long you stayed, and what errors occurred are checked
- Location hints
- Logging in from a city like Dhaka within Bangladesh makes security checks easier
This allows the support team to quickly detect issues Help Center From there you can see more details
Data retention period
2-step retention is applied
Session log
Session-related logs are reviewed briefly, then archived
Account records
Necessary records are kept while the account is active, so security can be tracked
Transactions to bKash, Nagad, and Rocket are not separately documented; only verification and matching information remains
Who can view data
Only 4 levels of access
| 1 | Support | Only ticket-related information is viewed | fa-solid fa-headset |
| 2 | Security | Suspicious logins and device checks | fa-solid fa-user-shield |
| 3 | Admin | Manages policy changes and approvals | fa-solid fa-user-gear |
| 4 | Audit | Record matching and validity checks | fa-solid fa-clipboard-check |
Limited permissions exist for the most sensitive parts, so unnecessary access to the ek3333 App is avoided
Cookies and browser data
Cookies are used for 3
Session persistence
Login status remains unchanged when pages switch
Remember preferences
Language, theme, and layout settings are remembered
Performance measurement
Slow loading or errors detected
If you want, cookies can be cleared from browser settings, but then a few preferences will need to be set again
Security verification and
A 99.2% uptime record is kept
Anomaly detection
Multiple failed logins, new devices, or unfamiliar locations detected
Evidence retention
Important logs kept briefly to understand the error cause
Even among 686K+ active users and 13,922 reviews, security indicators are shown separately
Your rights and controls
You can control 3 things
- Edit profile information
- Disable browser cookies
- Request data correction from support
Some information cannot be directly deleted due to security reasons, but verified requests may reduce restrictions
Contact us if you have questions
Dhaka-based team typically responds quickly
Privacy, data protection, or cookies questions Contact page See ek3333 Login before Register; help is available there
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